Privacy Policy

Wallinford Wellbeing Festival

Introduction

Wallingford Wellbeing Festival respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information in line with the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We may collect and process the following information:

  • Name and contact details (email address, phone number)
  • Ticket or booking information
  • Newsletter subscriptions
  • Information submitted via contact forms
  • Volunteering or contributor applications
  • Website usage data (via cookies and analytics)

We only collect information that is necessary and relevant to the festival.

How We Use Your Information

Your data may be used to:

  • Process ticket bookings or registrations
  • Communicate essential festival information
  • Send newsletters or updates (only if you opt in)
  • Respond to enquiries or applications
  • Improve the website and festival experience

We will never sell your data to third parties.

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent (e.g. newsletter sign-ups)
  • Contract (e.g. ticket purchases)
  • Legitimate interests (e.g. improving our services)

Data Storage & Security

  • Your data is stored securely using appropriate technical and organisational measures
  • We only keep personal data for as long as necessary
  • Access is limited to authorised festival organisers and service providers

Sharing Your Information

We may share data with trusted third-party service providers only where necessary, such as:

  • Ticketing platforms
  • Email marketing services
  • Website hosting providers

All third parties are required to comply with data protection regulations.

Cookies

Our website may use cookies to:

  • Improve functionality
  • Understand website usage
  • Enhance user experience

You can manage or disable cookies through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
Info@WallingfordWellbeingFestival.co.uk

Updates to This Policy

This Code of Conduct and Privacy Policy may be updated occasionally.

Any changes will be published on this website with a revised date.

Contact Us

If you have any questions about this policy or how your data is used, please contact:
Info@WallingfordWellbeingFestival.co.uk